Shipping Policy

Learn about Chilhowee Leather shipping times, costs, and delivery options. Fast 3–5 day shipping on motorcycle gear and spare parts across the USA.

Effective Date: 01/01/2026

At Chilhowee Leather, we are committed to delivering your motorcycle gear and spare parts quickly, safely, and reliably. This Shipping Policy outlines our processing times, shipping methods, and delivery expectations.

Order Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays)
Orders placed after business hours will be processed the next business day
You will receive a confirmation email once your order has been successfully placed

Shipping Time & Delivery

Standard shipping typically takes 3–5 business days after processing
Delivery times may vary depending on your location and carrier delays
Orders are shipped within the United States from our base in Colorado Springs

Shipping Costs

Shipping fees are calculated at checkout based on your order and location
Estimated shipping cost is typically around $50, depending on product size and weight
Any applicable taxes or duties will be displayed at checkout

Order Tracking

Once your order is shipped, you will receive a tracking number via email
You can track your shipment in real-time through the carrier’s website

Shipping Carriers

We partner with reliable carriers such as:

USPS
UPS
FedEx

Carrier selection depends on your location and the size of your order.

Incorrect Address Disclaimer

Please ensure your shipping address is accurate at checkout. Chilhowee Leather is not responsible for:

Delays or losses due to incorrect or incomplete addresses
Packages delivered to the wrong address provided by the customer

Lost or Delayed Shipments

If your order is delayed or lost in transit:

Contact us at [Insert Email]
We will work with the carrier to resolve the issue promptly

Damaged Packages

If your order arrives damaged:

Contact us within 7 days of delivery
Provide photos of the damaged item and packaging
We will arrange a replacement or refund at no additional cost

International Shipping

Currently, we primarily ship within the United States. For international shipping inquiries, please contact us before placing your order.