Privacy Policy

Read the Chilhowee Leather Privacy Policy to learn how we collect, use, and protect your personal information when shopping for motorcycle gear and spare parts.

Effective Date: 01/01/2026

Welcome to Chilhowee Leather. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party providers)

Non-Personal Information

IP address
Browser type and device information
Pages visited and time spent on our website
Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Improve our website and user experience
Send order updates and important notifications
Send promotional emails (only if you opt-in)
Prevent fraud and enhance security

3. Cookies and Tracking Technologies

Chilhowee Leather uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve website functionality.

You can choose to disable cookies through your browser settings, though this may affect certain features of the site.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Payment processors to complete transactions
Shipping carriers to deliver your orders
Service providers who assist in website operations
Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt-out of marketing communications
Request data portability

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Children’s Privacy

Chilhowee Leather does not knowingly collect personal information from children under the age of 13. If we become aware that such data has been collected, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.